Wonderful food and great service.
Excellent. Best food in new Barnet
I placed an order with them through UberEats which said would arrive at 9:03pm. By 9:40pm the food still had not arrived. When I called them, they claimed that the Uber driver had taken the wrong order and that another Uber driver had just arrived and would deliver my order. The order ended up arriving at 10:10pm, almost 2 hours after I placed the order. The order was also incomplete. I then contacted the restaurant to inform them that after waiting almost 2hrs for my order, an item was missing. I was put through to the manager who was extremely rude on the phone and began arguing with me on the phone that it was not his problem and that the UberEats driver must have taken the item, claiming I should contact Uber. After a lot of going back n forth on the phone, I ended up going down to the restaurant and demanded that something be done about my order. I was met by the very rude manager once again, who I informed I would be making a formal complaint about his conduct and manner of speaking to customers. In the end I received a replacement for my order. I will not be ordering from this particular Naga Saag again! Absolutely the worst customer service I have ever encountered!!!
Order half hr earlier than expected,no problem. However,the food was oily, nan bread bland,no garlic taste in it; plastic boxes with no lid on rice-is it prepacked? Hmm,wouldnt order again Im afraid.
Wonderful takeaway. Arrived on time, fresh, non oily and wonderful flavour on all dishes. Will be using regularly from now on.
Naga Saag is a UK Meal Takeaway based in Barnet, London. Naga Saag is located at 5 Lytton Rd, New Barnet, Barnet EN5 5BX, UK.
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