My dog has ongoing health problems and I have nave always found the staff here to be caring, professional and knowledgeable.
Everything was great. My hamster had his nails clipped super fast.
Waiting times with appointment are one hour. And this is not a one off situation. We have been with them for the past 4 years. Imagine what it will be if you need an urgent appointment without pre-booking. People are queue-jumping you and the staff doesnt care to take notice and follow simple queue system. Staff is changing every 2-3 months which doesnt help your pet to get used to one person. They insisted on x-ray to see broken ligaments (which doesnt show on an xray). Any suggestion to change of vets in the area is welcome.
Took my dog for a check up and the vet failed to notice patches on my dog's skin that I later found. I called and asked for another appointment but for that to be free as I already paid for a check up before (and it's not my fault the vet is incapable of doing a proper check) and the vet refused. The receptionist tried her best but the Vet is super unprofessional and no apology was made. She simply relayed her info to the receptionist and said the patches I found were probably 'harmless' and that I shouldn't worry. After a week, they spread even more. Pathetic.
Visited and registered for monthly care plan earlier today, found staff to be friendly, polite and professional. My small dog Poppy was examined by Gabriel who was caring, and professional, she answered all my queries and questions regarding the quality of service and care that Poppy will receive. I found the quality of service of excellent, my only gripe is that I at wait some time to be dealt with. Probably due to popularity of the standard of service provided.
Vets4Pets Friern Barnet is a UK Veterinary Care based in Barnet, London. Vets4Pets Friern Barnet is located at Inside Pets at Home, Friern Bridge Retail Park, Pegasus Way, London, Friern Barnet N11 3PW, UK.
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